By rushing to your appointment and arriving late you increase your stress levels, lessen the amount of your treatment time, and reduce the results we are working to achieve.

We ask that you aim to arrive on time or even a few minutes early for each appointment.


At your first visit we require you to complete a Client Intake Form prior to the start of your treatment.

Please allow yourself adequate time to fill in this paperwork (we suggest between 5 and 10 mins early depending on how quick you are with paperwork).

All our appointments are scheduled to begin and end at specific times.

If you know that you will be late, then please phone ahead to let me know.

Unfortunately if you are late to your appointment, it's more than likely I will be unable to make up the missed time.

Client bookings are often close together, with minimal time in between that is taken up changing linen, cleaning, and writing client notes. 

If you are late you will also be charged the full cost of your scheduled treatment time (e.g. 20 minutes late for an 1 hour appointment, you will be charged for the full hour).

My time is valuable. Please be considerate and aim to arrive on time so you can receive the full benefits of your treatment.